Excerpt from
https://time.com/6243738/temu-app-complaints/
But the company—the U.S. offshoot of Chinese e-commerce giant Pinduoduo—is also starting to develop a reputation for undelivered packages, mysterious charges, incorrect orders, and unresponsive customer service. Temu has already been subject to more than 30 complaints to the Better Business Bureau, and has a BBB customer rating of less than 1.5 stars.
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